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Heritage Nursing & Rehabilitation Community
  • 320 E. Central Avenue Zeeland, MI 49464
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  • Phone: (616) 772-9191

Skilled Nursing & Rehabilitation Services in Zeeland, Michigan

Coronavirus (COVID-19) General Update 10/07/2020

The Coronavirus continues to take a toll on the world and make life more challenging for all.  Atrium Centers Inc. is fully committed to maintaining all services critical to the welfare of our residents, their families and visitors. Our employees are working round the clock to prevent the spread of COVID-19 in our communities.  We are receiving regular updates and advisories from public health agencies, and are in routine contact with them.  Atrium Centers’ employees have been diligent in implementing and following all new guidelines despite the information and conditions changing by the minute.

I would like to thank all of our families and friends for your patience and diligence in assisting us in our new protocols and policies.  I know that we all wish that this was over, but unfortunately it seems that many of our new protocols for preventing exposure to COVID-19 will be our new normal.   I would like to once again recognize our fantastic employees. They have taken all of the changes in stride and have been working extensive hours in order to keep our patients and each other safe. They are extremely dedicated, hard-working, and compassionate.   I am so very proud of how resilient and committed they have been to our communities during this challenging time. When you see them, please join me in sharing your appreciation for their hard work (from a distance of course).

 You may have heard that many of the states we have communities in are easing their restrictions on visitors.  While we have concerns about visitation, we certainly want our patients to stay in close touch with their families and friends. There will be state-specific requirements for visitation and they will be strictly enforced.  Requirements will vary by state depending on what is currently going on in each community related to COVID-19. Visitation requirements could change by day.  For detailed information on the most current visitation requirements, please contact the facility administrator directly. We ask for your continued patience and understanding, as well as compliance in following our guidelines. The Coronavirus has not gone away and the number of incidences will continue to rise as the country eases its overall restrictions and opens up communities. This certainly makes managing the spread of infection more challenging for everyone. We highly suggest that if you plan to visit your loved one that you refrain from going out in the community to keep your potential for exposure as minimal as possible.  This is so important as we continue to protect your loved one in our community and our staff. 

 Please stay tuned for further information.  We appreciate your patience while we work hard to maintain the well-being of our residents and employees.  We also encourage you to continue to keep in touch with your loved one via phone, Skype, or Face Time. We sincerely hope that these restrictions will end soon and we will keep you updated as circumstances change. 

 Please make sure that your contact information has been updated.  If you have questions or need additional information, you may contact the Administrator at the community.  We are continuing to monitor this evolving situation and will keep you posted on any new developments. For the most current information and guidance about COVID-19, please visit: www.atriumlivingcenters.com.  You can also email us at emailupdate@atriumlivingcenters.com with your current email address to send you updates directly. 

2018-2019 US News Best Nursing Home Recipient

Heritage Nursing and Rehab has been awarded the US News and World Report 2018-2019 Best Nursing home Designation. Only 19% of US nursing homes have earned this honor. Click the award icon to learn more about this award.    

2011 Bronze Commitment to Quality Award Winner

Heritage Nursing and Rehabilitation Community has been recognized as a 2011 recipient of the Bronze – Commitment to Quality National Quality Award presented by the American Health Care Association. The National Quality Award Program is based on the core values and criteria of the Malcolm Baldrige National Quality Award Program.                        

Our Community

“Zeel” is the “abundant enthusiasm that is unique to those living in the City of Zeeland.” Residents of this small city in western Michigan celebrate the phrase “Feel the Zeel,” and Heritage Nursing and Rehabilitation Community is proud to be part of this historic, Dutch neighborhood. Our staff members emulate the enthusiasm of the Zeeland community and bring the town’s family-oriented warmth to our residents. Our home-like environment is welcoming and invites activity with family and friends.

A few blocks from downtown Zeeland, residents of Heritage are able to be part of the city’s events and programs. Our staff members design activities that fit our residents’ needs, interests and hobbies while maintaining and promoting the highest level of independence. Visits to the local library, farmers’ market, ice cream shop, specialty stores and restaurants are part of our residents’ social life.

Our Community is Your Home for Healing

Heritage is a 49-bed family-centered community in a quiet, residential district of Zeeland. Our T-shaped building keeps everyone closely connected. Our nurses’ station is located in the heart of our community. From this central point, our staff members can see all of the resident rooms and respond to requests with ease.

Quality Skilled Nursing and Rehabilitation Therapy - So You Can Return Home

Heritage is a skilled nursing and rehabilitation community. Our core motivation is realizing the rehabilitation potential of residents who are experiencing some of the most challenging days of their lives. Services include physical, occupational and speech therapy with an integrated skilled nursing team. Individualized, resident-centered therapy versus group therapy contributes to our low average length of stay of twenty-eight days. Our goal is to maximize each resident’s potential while maintaining and promoting the highest level of independence.

The Right Choice

Choosing the right nursing center can be a difficult decision for the potential resident and family. We understand the emotional process of placement and strive to help with the adjustment for both the resident and his or her family. In fact, many of our staff members have had relatives and friends choose our center because of our family atmosphere and quality nursing care services.

  • Many long-term staff members
  • Pleasant living environment
  • Trained and dedicated staff
  • Great community reputation and involvement
  • Excellent location to visit
  • Hospital and physician offices nearby

Our Commitment to Excellence

Our staff sets the standard for excellence in all departments and all services we provide. We believe that our goal is to create an environment which promotes independence and safety while focusing on improving the quality of life for each patient.

Excellence is measured in many ways including:

  • Annual Department of Health surveys
  • Many staff members who have had family and friends stay at the community for rehabilitation and extended stays
  • Family, resident, and staff feedback on satisfaction and responsiveness
  • The Atrium Advantage Customer Service program
  • Staff members recognized for professional achievements in clinical and service excellence
  • As measured by Centers for Medicare & Medicaid Services Five-Star Rating
  • Advancing Excellence