Skilled Nursing & Rehabilitation Services in Zeeland, Michigan
2016 US News Best Nursing Home Winner
Heritage has been awarded the US News and World Report 2016 Best Nursing Home designation. Click the award icon to learn more about this award.
2011 Bronze Commitment to Quality Award Winner
Heritage Nursing and Rehabilitation Community has been recognized as a 2011 recipient of the Bronze – Commitment to Quality National Quality Award presented by the American Health Care Association.
The National Quality Award Program is based on the core values and criteria of the Malcolm Baldrige National Quality Award Program .
“Zeel” is the “abundant enthusiasm that is unique to those living in the City of Zeeland.” Residents of this small city in western Michigan celebrate the phrase “Feel the Zeel,” and Heritage Nursing and Rehabilitation Community is proud to be part of this historic, Dutch neighborhood. Our staff members emulate the enthusiasm of the Zeeland community and bring the town’s family-oriented warmth to our residents. Our home-like environment is welcoming and invites activity with family and friends.
A few blocks from downtown Zeeland, residents of Heritage are able to be part of the city’s events and programs. Our staff members design activities that fit our residents’ needs, interests and hobbies while maintaining and promoting the highest level of independence. Visits to the local library, farmers’ market, ice cream shop, specialty stores and restaurants are part of our residents’ social life.
Our Community is Your Home for Healing
Heritage is a 49-bed family-centered community in a quiet, residential district of Zeeland. Our T-shaped building keeps everyone closely connected. Our nurses’ station is located in the heart of our community. From this central point, our staff members can see all of the resident rooms and respond to requests with ease.
Quality Skilled Nursing and Rehabilitation Therapy - So You Can Return Home
Heritage is a skilled nursing and rehabilitation community. Our core motivation is realizing the rehabilitation potential of residents who are experiencing some of the most challenging days of their lives. Services include physical, occupational and speech therapy with an integrated skilled nursing team. Individualized, resident-centered therapy versus group therapy contributes to our low average length of stay of twenty-eight days. Our goal is to maximize each resident’s potential while maintaining and promoting the highest level of independence.
The Right Choice
Choosing the right nursing center can be a difficult decision for the potential resident and family. We understand the emotional process of placement and strive to help with the adjustment for both the resident and his or her family. In fact, many of our staff members have had relatives and friends choose our center because of our family atmosphere and quality nursing care services.
- Many long-term staff members
- Pleasant living environment
- Trained and dedicated staff
- Great community reputation and involvement
- Excellent location to visit
- Hospital and physician offices nearby
Our Commitment to Excellence
Our staff sets the standard for excellence in all departments and all services we provide. We believe that our goal is to create an environment which promotes independence and safety while focusing on improving the quality of life for each patient.
Excellence is measured in many ways including:
- Annual Department of Health surveys
- Many staff members who have had family and friends stay at the community for rehabilitation and extended stays
- Family, resident, and staff feedback on satisfaction and responsiveness
- The Atrium Advantage Customer Service program
- Staff members recognized for professional achievements in clinical and service excellence
- As measured by Centers for Medicare & Medicaid Services Five-Star Rating
- Advancing Excellence